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Privacy Policy

Privacy Policy

Learn about how we collect, use, and protect your personal information.

Privacy Policy

Atlas Integration + Security ("we", "us", or "our") is committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy describes how we collect, use, and disclose your personal information when you use our website or services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website, email, phone, or in person
  • Request a quote or information about our services
  • Sign up for our newsletter or promotional materials
  • Enter into a service agreement with us
  • Provide feedback or participate in surveys

This personal information may include:

  • Name
  • Contact information (email address, phone number, mailing address)
  • Company name and job title (for business clients)
  • Information about your property or premises
  • Payment information

1.2 Technical and Usage Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited and time spent on our website
  • Referring website or source
  • Geographic location (country/city level)

1.3 Security System Information

If you use our security systems, we may collect information related to the operation of those systems, including:

  • Access logs (entry/exit times, credential usage)
  • Video footage (where surveillance systems are installed)
  • Alarm activations and events
  • System performance data

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process and fulfill your requests for quotes, services, or information
  • Communicate with you about our services, updates, and promotions
  • Personalize and enhance your experience with our services
  • Analyze and improve the functionality and user experience of our website
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations
  • Protect our rights, property, and safety and the rights, property, and safety of others

3. Information Sharing and Disclosure

We may share your personal information in the following circumstances:

3.1 Service Providers

We may share your information with third-party vendors, consultants, and other service providers who need access to your information to perform services on our behalf, such as:

  • Payment processors
  • Customer relationship management systems
  • Email and communication service providers
  • Installation and maintenance contractors
  • Monitoring services

These service providers are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

3.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to:

  • Enforce our terms and conditions and other agreements
  • Protect and defend our rights or property
  • Prevent or investigate possible wrongdoing in connection with our services
  • Protect the personal safety of users of our services or the public

3.4 With Your Consent

We may share your information with third parties when you have provided your consent to do so.

4. Security System Data

For clients with installed security systems, special considerations apply:

4.1 Access Control Data

Access control data, including entry and exit logs, may be retained for security purposes and to provide audit trails. This data is accessible only to authorized personnel and is protected by appropriate security measures.

4.2 Video Surveillance

Where we install or monitor video surveillance systems, footage may be captured and stored for a specified period as determined by your service agreement or your own data retention policies. This footage is:

  • Maintained in secure storage with restricted access
  • Used only for security, safety, and authorized operational purposes
  • Retained for a limited time period unless specific footage needs to be preserved for security incidents or legal proceedings

It is your responsibility to ensure appropriate notices are posted regarding video surveillance and to comply with all applicable laws regarding surveillance and privacy in your jurisdiction.

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

  • The length of time we have an ongoing relationship with you
  • Whether there is a legal obligation to which we are subject
  • Whether retention is advisable in light of our legal position (such as for statutes of limitations, litigation, or regulatory investigations)

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Accessing, correcting, or deleting your personal information
  • Restricting or objecting to our processing of your personal information
  • Requesting a copy of your personal information in a structured, commonly used, and machine-readable format
  • Withdrawing your consent at any time (where processing is based on consent)

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request in accordance with applicable law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files that websites place on your device to store information about your browsing session.

We use cookies to:

  • Remember your preferences and settings
  • Understand how visitors interact with our website
  • Analyze and improve our website's performance
  • Provide enhanced functionality

You can control cookies through your browser settings. Most browsers allow you to refuse to accept cookies and to delete cookies. However, if you block cookies, you may not be able to use all the features on our website.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. This Privacy Policy applies only to our website and services. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party websites or services that you visit.

9. Children's Privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we might have any information from or about a child under 13, please contact us using the information provided in the "Contact Us" section below.

10. International Data Transfers

We primarily operate and store data in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers maintain facilities. By using our services, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection rules than those of your country.

11. California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and other California privacy laws, including the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt-out of the sale of your personal information (note that we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided in the "Contact Us" section below. We will verify your identity before responding to your request.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Atlas Integration + Security
Email: hello@atlasintsec.com
Phone: 949.649.3990

We will respond to your inquiry in a timely manner and in accordance with applicable law.

Last Updated: April 23, 2025

Atlas Integration + Security

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We deliver comprehensive low voltage solutions including access control, security cameras, network infrastructure, and process automation for businesses of all sizes.

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